Return and refund policy
Returns & Refund Policy
We want you to love your purchase from My Area Elevated. If there’s an issue with your order, we’re here to help.
Returns
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be:
- In the same condition you received it
- In its original packaging
- Accompanied by proof of purchase or receipt
To start a return, please contact us at info@myareaelev8dshop.com.
Returns should be mailed to:
My Area Elevated
502 W Montgomery St, PMB #740
Willis, TX 77378
If your return is approved, we will provide return instructions and a return shipping label when applicable. Items sent back without first requesting a return will not be accepted.
For any return-related questions, contact us anytime at info@myareaelev8dshop.com.
Please inspect your order immediately upon delivery. If your item arrives damaged, defective, or incorrect, contact us within 48 hours of delivery with photos of the issue so we can review and resolve it quickly.
We stand behind our work, and if there’s an error on our end, we will make it right.
Refunds
Once we receive and inspect your return, we’ll notify you regarding the approval status of your refund.
If approved, your refund will be issued to your original payment method within 10 business days. Please note that processing times may vary depending on your bank or credit card provider.
If more than 30 business days have passed since your refund was approved, please contact us at info@myareaelev8dshop.com.
Exchanges
The fastest way to receive a replacement item is to return the original item (if eligible) and place a new order once your return has been approved.
